FAQs

✅  FAQ (Frequently Asked Questions) – CombnCurl

1. What is CombnCurl?

CombnCurl is a grooming and hair-care brand offering high-quality products designed for men and women across Pakistan.

2. How can I place an order?

You can place an order directly through our website: combncurl.pk
Simply choose a product → Add to cart → Checkout → Enter details → Confirm.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer COD all over Pakistan.

4. What are your delivery charges?

Delivery charges range from Rs. 150-200, depending on your location.

5. How long does delivery take?

  • Major Cities: 1-3 working days

  • Other Cities: 3–5 working days

  • Remote Areas: 5–7 working days

6. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via WhatsApp or SMS.

7. What is your return policy?

We accept returns only if the item is:

  • Damaged

  • Defective

  • Wrong item delivered

Return must be requested within 48 hours of receiving the parcel.

8. Do you offer refunds?

Yes. Refunds are issued after the returned product is inspected and approved.
Refund methods available:

  • Bank Transfer

  • Easypaisa / JazzCash

9. Can I exchange an item?

Yes, we offer exchanges if the product is in unused condition and stock is available.

10. What if I receive the wrong product?

Contact us immediately with your order number and pictures.
We will replace it at no extra cost.

11. How can I contact CombnCurl?

📧 Email: combncurlpk@gmail.com
📞 WhatsApp: +923179874472

12. Do you have a physical store?

Currently, we operate online only.

13. Are your products original and safe?

Yes, all our products are tested, high-quality, and sourced from trusted suppliers.